All our products are made in Australia and shipped to you from the United Kingdom, via a secure, tracked shipping method. Please see below for a list of the following countries we ship to:. Åland Islands, Albania, Andorra, Armenia, Austria, Belarus,
Free Shipping on all orders over €100. DPD/DHL Standard Delivery (3-5 Business Days). Orders under €100. €15 flat rate via DPD/DHL Standard Delivery (3-5 Business Days). Delivery available to UK, Highland and Ireland.Highland & Ireland Delivery:. Fre
We offer free standard shipping for all orders + €100 in delivery.
Once your order has been processed and is ready to ship, you will receive a shipping confirmation email with a unique tracking number. DPD Tracking. If you can’t find the email with your tracking number, please get in touch with our Customer Care tea
Once your order has been processed and is ready to ship, you will receive a shipping confirmation email with a unique tracking number. If you can’t find the email with your tracking number, you can also log into your account to find your tracking inf
Standard delivery: Orders placed Monday to Thursday will be processed the next working day. Orders placed after 11am on Friday will be processed the following Monday. During sale periods please allow additional days for the processing of your order.
We’re sorry to hear that you cannot locate your Alpha-H package!. If your order has been marked as delivered but you cannot find it, we suggest checking with everyone in your home to ensure someone did not collect it for you, or if the postman has hi
Our delivery partners work very hard to get your parcel to you on their estimated delivery date. Unfortunately, there are a small number of orders where this is not always possible. Whilst we understand that this is not ideal, there is no need to wor
Your order may have been returned to us for a few different reasons. This may be due to an incorrect shipping address, failed delivery attempt or missed collection. Once received by our warehouse team, our customer service team will be in contact abo
If an item you have ordered goes out of stock at the time of placing the order or dispatch, our customer service team will be in contact with you via email regarding your options of how to proceed. The out-of-stock item will either be refunded or rep
If your order is lost or damaged in transit, please contact our customer service team who can assist with this process.